PA 211 Northwest
Contacts in the PA 211 Northwest region are handled by the PA 211 Southwest contact center. The PA 211 Southwest contact center is managed by United Way of Southwestern Pennsylvania and now connects people in 30 counties across Pennsylvania to vital human services. Our resource navigators are available by phone, text and chat 24 hours a day, seven days a week, every day of the year. Resource navigators assess the needs of each person and offer connections to more than 10,000 agencies that update their listings with us regularly. Resource navigators often follow up to determine if needs have been addressed and provide additional support or resources. Our 211 contact center also provides connection to services such as Free Tax Prep appointment scheduling and referrals to staffers trained to help people access digital devices, low-cost internet and technology use training. We constantly update our database of local human services agencies to which we refer people in need. If your agency is interested in updating your listing or becoming part of our referral network, please contact us at database@pa211sw.org.
The PA 211 Southwest contact center was originally founded In July 2011 to serve Allegheny, Armstrong, Butler, Fayette and Westmoreland counties. It now serves 30 counties and is among the largest and most robust 211 contact centers in the commonwealth. If you are in crisis or in need of immediate help, please call 211 or text your zip code to 898-211 to be connected to our resource navigators, or search the PA 211 website for resources near you. Resource navigators are available 24/7/365.
To see data on the requests made to PA 211 over time, with the option to filter by county, district, or needs categories, visit PA’s page on 211 Counts.
